The "experiencing larger than usual calls" when clearly that is their usual as its rare to get onto anyone in the call centre, how long the cabs take to arrive, not pleasant.
Would give zero stars if this was an option. Booked a taxi, had a confirmation and the taxi was a no show!! Avoid this taxi service, well maybe not as they will just avoid you. Ensure you have backup transport available if you do book with them!!
The worst service ever. I could not talk about experience, cause there was no experience,, I made a reservatioon for tow ways drive, but any of the taxis show up. I call and some lady told me that you dont make reservations in that date, that its impossible that I can have a reservation. You cause me allot of trubles, and I lost my reservation in the restaurant
Taxi there was okay - taxi booked for return never showed
We rang and although we were sent a confirmation email online for 3:15, it was 3:30 and we were told there were no rides available and wouldn’t be for an hour. What’s the point of the confirmation email??!
Seems to be common with this company - maybe don’t CONFIRM rides that are not actually coming! Has happened to our travelling group 3 times now over 5 days!
Average scores:
312 reviews
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Friendly driver who was knowledgeable about Whistler
Terrible.
Nothing
Taxi never showed up. No one let us knew. Terrible service all round.
Great friendly service
Poor service is normal now
cab did not show up the first time call centre staff extremely rude/ not helpful
efficent
Been met at the airport and speedy transfer
Great ride in the pouring rain. Driver was very nice
fine, but 40 minutes late
finally arrived
cab was 40 minutes late, so why bother booking in advance. I get it that it is peak period, but not ok to be that late.
Terrible
The drivers
The "experiencing larger than usual calls" when clearly that is their usual as its rare to get onto anyone in the call centre, how long the cabs take to arrive, not pleasant.
Would give zero stars if this was an option. Booked a taxi, had a confirmation and the taxi was a no show!! Avoid this taxi service, well maybe not as they will just avoid you. Ensure you have backup transport available if you do book with them!!
Absolutely nothing.
No taxi.
Still waiting for the taxi to turn up nearly 10 days later
Nothing
Lack of taxi
Whatever
Driver was good. No issues.
Made a reservation online in advance and the dispatcher had no idea what I was talking about.
Wasn’t there after two hours (!!!)
Driver called me
„Will Be there shortly“ said at the Telefon after 30 min of wait. Never came
The worst service ever. I could not talk about experience, cause there was no experience,, I made a reservatioon for tow ways drive, but any of the taxis show up. I call and some lady told me that you dont make reservations in that date, that its impossible that I can have a reservation. You cause me allot of trubles, and I lost my reservation in the restaurant
Any
All, the taxis never arrived
A no Show even though we had a confirmation!
Terrible servic
Waited 40 minutes then cancelled
N/A
Waiting
Very friendly driver
Efficient
Taxi there was okay - taxi booked for return never showed
We rang and although we were sent a confirmation email online for 3:15, it was 3:30 and we were told there were no rides available and wouldn’t be for an hour. What’s the point of the confirmation email??!
Seems to be common with this company - maybe don’t CONFIRM rides that are not actually coming! Has happened to our travelling group 3 times now over 5 days!
They didn’t turn up. No call, no email!
They didn’t turn up. No call, I received a confirmation email when booking, and when I rang 74ht5 they had the confirmation. But they didn’t turn up?
Friendly efficient and value
Able to fit all our bags and whole family - and delivered on time !
Nothing
car never arrived!!
nothing
everything as car never arrived. online system did not work
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