Master Transportation | Logan Airport Taxi Service

Last Updated:
18 May 2017
Hits: 459
77.31%
Ranked #1 of 4 companies in Boston, MA

Booking types:

Description:

47 reviews

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Average scores

Drivers rating:
 
(7.81/10)
Cars rating:
 
(7.89/10)
Value for money:
 
(7.49/10)

47 reviews sorted by:

1 review
14.58
miles travelled

OK

27 May 2017

his way of navigation

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1 review
27.18
miles travelled

Driver did not show up; office claimed they had no record of my reservation even though I received email confirmation

04 May 2017
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1 review
5.37
miles travelled

Erik was great! Excellent customer service!

10 April 2017
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1 review
4.55
miles travelled

convenient

04 April 2017

na

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1 review
11.14
miles travelled

Driver was polite, capable - a pleasure.

24 March 2017
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1 review
14.76
miles travelled

Our driver was on time and pleasant

21 March 2017
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1 review
21.04
miles travelled

Great

03 March 2017
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1 review
20.41
miles travelled

The ride and the driver were fine, nothing that would differentiate Master Transportation with any other airport limo service.

01 March 2017

When I called to change the date of pick up after booking on line, I was greeted with churlish grunts and could hardly understand the person on the line. Not a good customer service practice to start my experience. I called to double confirm the pickup date and time the following day, since it was an early flight. On the day of the pickup, the driver showed up 45 minutes early. After me checking with you twice, how did you screw this up? The driver profusely apologized, yet he told me..."they said for me to pick you up at 4 AM." The ride was booked for 4:45 AM.

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1 review
18.58
miles travelled

Driver was an hour late on my return trip.

01 March 2017

Waiting outside the airport for an hour.

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1 review
4.76
miles travelled

They did not show up, so the only rating I can give is a negative one

04 January 2017
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1 review
31.93
miles travelled

Trip into Logan was great - Pick up from Logan - they were 45 minutes late and it took me calling them to figure out what was going on with my ride.

28 December 2016

I never got a confirmation of my return trip home from Logan on Christmas day. The driver didnt have the appropriate stickers to pick me up at Logan so I he wasn't there when my flight arrived. After waiting 15 minutes for him I finally called and then waited another 30 minutes for the driver to finally show. I had two totally different experiences. The ride into Logan was great driver was on time and super nice. Ride home driver was late and didn't chat at all in fact almost missed my road he was driving so fast had I not said something.

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1 review
23.91
miles travelled

Fantastic experience all round

28 December 2016

Nothing

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1 review
11.97
miles travelled

Will be a repeat customer of this excellent service

27 December 2016

None

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1 review
12.06
miles travelled

excellent service

19 December 2016

nothing

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1 review
11.43
miles travelled

Never showed, took Uber instead

11 December 2016
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1 review
13.82
miles travelled

Perfect!

09 December 2016
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1 review
11.58
miles travelled

great going in to Logan- a wait and 3 phone calls at pickup

30 October 2016
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1 review
5.52
miles travelled

Driver was 15 min late

21 October 2016

Driver was late

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2 reviews
41.20
miles travelled

Pickup from Logan. Driver was on time, directed me by phone where to meet. Fast, uneventful drive to Waltham MA.

18 October 2016
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2 reviews
41.20
miles travelled

Good, fast, no problems.

08 October 2016
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Results 1 - 20 of 47

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