booked day's in advance and confirmed with a number,come time to go no show!!! I called the phone# on your web site the person I talked to said they had no request for their service,they sounded like I had woke them up.But they were on their way,that's funny? didn't ask for my address!!!
No one picked me up. When I called I was told that there was no record of my booking. I even called the night before, Monday to confirm my pick up time for Tuesday. The dispatch person confirmed there was record of my order and assured me there will be someone to pick me up on Tues.
No one picked me up. When I called to see what happened at 6:35am I was told there is no record of my order and I would have to wait another 20 min for pick up. I was going to be late for work so thank goodness driver for Uber was up early to take me to work. I even called Monday to confirm for Tuesday, but on Tuesday no pick up at time I had requested. I received email confirmation and I had called on Monday night and no pick up on Tuesday. When I called taxi Tuesday because five minutes late and was told there is no record of my order and I had to wait for 20 minutes for pickup. I got email confirmation for my order by the way so how is it your office and/or driver did not have it.
Driver arrives on time per request submitted day before and calls to confirm
I like that my driver shows on time per request submitted and company/driver calls to confirm appointment. Drivers that I have encountered have all been polite and professional. Really nice service.
Website does not make it easy to cancel appointment if needed. Easy booking, but a bit more challenge to cancel appointment or booking if needed on website
It was comfortable and the drivers were safer than what I am used to from taxis.
The drivers were prompt and friendly. The answered my questions about Fresno and even listened with interest when I had something to add to the conversation. It was reasonably priced and I felt safer than I typically feel in cabs. The drivers are not crazy drivers and are very knowledgeable about this town in which they make their home. I have no complaints.
Average scores:
61 reviews
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We had a very pleasant and accommodating ride.
Courteous driver; comfortable car.
No dislikes.
Comfortable, easy & reliable
The phone confirmations, arrived on time, seats were very comfortable, and helped with my luggage. Also loved the online reservations
NO SHOW!!!
booked day's in advance and confirmed with a number,come time to go no show!!! I called the phone# on your web site the person I talked to said they had no request for their service,they sounded like I had woke them up.But they were on their way,that's funny? didn't ask for my address!!!
No one picked me up. When I called I was told that there was no record of my booking. I even called the night before, Monday to confirm my pick up time for Tuesday. The dispatch person confirmed there was record of my order and assured me there will be someone to pick me up on Tues.
No one picked me up. When I called to see what happened at 6:35am I was told there is no record of my order and I would have to wait another 20 min for pick up. I was going to be late for work so thank goodness driver for Uber was up early to take me to work. I even called Monday to confirm for Tuesday, but on Tuesday no pick up at time I had requested. I received email confirmation and I had called on Monday night and no pick up on Tuesday. When I called taxi Tuesday because five minutes late and was told there is no record of my order and I had to wait for 20 minutes for pickup. I got email confirmation for my order by the way so how is it your office and/or driver did not have it.
My driver Sam was amazing and went beyond his call of duty.
The whole experience was very professional and enjoyable.
Great!
On time!!!!
Price was high but I was ok paying a bit extra for a guaranteed ride.
Did not show up after booking online and reconfirming over tel the day before.
Nothing
After confirming over email and tel no one turned up. When I called they said too busy. Almost missed my flights.
Because we didn't have to drive, we were relaxed & enjoyed the evening so much more.
We liked the friendliness & cleanliness of driver & vehicle.
nothing
Great, I apprecieated being able to book ahead for a 4:30 am pickup.
The driver was a bit early which was great. Just like the web site promised.
The price is more than 2x UBER but for confidence I needed to book ahead
Patience. Extremely helpful.
Driver arrives on time per request submitted day before and calls to confirm
I like that my driver shows on time per request submitted and company/driver calls to confirm appointment. Drivers that I have encountered have all been polite and professional. Really nice service.
Website does not make it easy to cancel appointment if needed. Easy booking, but a bit more challenge to cancel appointment or booking if needed on website
Good service
On time and good service
Great experience! Very nice, roomy car!
I liked how imformative and professional the driver was. Their services are A-1.
N/A
It was comfortable and the drivers were safer than what I am used to from taxis.
The drivers were prompt and friendly. The answered my questions about Fresno and even listened with interest when I had something to add to the conversation. It was reasonably priced and I felt safer than I typically feel in cabs. The drivers are not crazy drivers and are very knowledgeable about this town in which they make their home. I have no complaints.
excellent
the driver
nothing
Prompt showed up on time, friendly driver
Easy to book and above comments
awesome
The driver knew where he was going
nothing
Good experience.
The ability to schedule a pick up the night before an early departure from the Fresno Airport.
Multiple confirmation e-mails and phone calls from car company and the fact that there is no app for scheduling a ride.
awesome!
Wonderful
The driver was prompt and courteous.
The car smelled like cigarette smoke.
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