We have used the service twice recently and on both occasions, the drivers were very pleasant and accommodating. They both arrived early and all the children we had with us felt comfortable with both drivers. We as a charity, we were very grateful you accepted cheques. Very good rates and comfortable vehicles.
Nothings we didn't like. Keep doing what you are doing.
Emergency situation when handbag left in taxi on arrival at Airport, could not contact Driver. Had to get my son to flag down driver at Bowhouse prison to retrieve items. Our fault obviously but good idea for driver to give their contact number .
Is this helpful?1
Company representative reply
im very sorry you couldnt find kates number ive checked the settings on my booking system and found kates number was not sent with the confirmation email. ive now rectified this and in the future all drivers numbers are sent with the confirmation email. in 5 years of trading this is the first something like this has happened.
Average scores:
352 reviews
Write a review352 reviews sorted by:
Easy booking service, very reasonably priced with great staff
Easy booking system - fast and efficient. Email confirmation with friendly staff - excellent company
Nothing
First class service. Great communìcation with owner
Friendly banter
Absolutely fantastic service
Drivers were so helpful and friendly, even kind enough to email us photos ?
Nothing
brilliant
brilliant
Very good sevice
On time very helpful
Nothing
Excellent service and efficient
Good communication
On time, friendly and reasonable.
The minibus was very clean, the driver was pleasant, and we were picked up and dropped off in good timing.
Best way to travel
Lovely and comfy 16 seater and bus driver was great.
Nothing
Fantastic service.
We have used the service twice recently and on both occasions, the drivers were very pleasant and accommodating. They both arrived early and all the children we had with us felt comfortable with both drivers. We as a charity, we were very grateful you accepted cheques. Very good rates and comfortable vehicles.
Nothings we didn't like. Keep doing what you are doing.
Very comfortable
From start to finish first class transport Kate is lovely
Fantastic start to my 30th! The wee lady driver was so helpful and looked after us all, she was also a great laugh!!!!
On time, went out her way to get us all there and even came early so the girls could decorate the taxi!
Fantastic service
Nice touch of champagne in nice glasses
Faultless
Very good
Punctuality.
Emergency situation when handbag left in taxi on arrival at Airport, could not contact Driver. Had to get my son to flag down driver at Bowhouse prison to retrieve items. Our fault obviously but good idea for driver to give their contact number .
Company representative reply
im very sorry you couldnt find kates number ive checked the settings on my booking system and found kates number was not sent with the confirmation email. ive now rectified this and in the future all drivers numbers are sent with the confirmation email. in 5 years of trading this is the first something like this has happened.
Excellant
Spacious vehicles
M/a
in all aspects, from first answer on the phone to scheduling, pickup, drive and pricing: 9 out of 10
see above personal attention,friendly people without exception . impressive rating request is proof of your meticulous quality concern. bravo !
nothing, indeed !
Very efficient,friendly drivers and very prompt.
Kept in touch with pick ups,value for money,all round great service,definitely recommend al lux to anyone.
From pick up to drop off was first class service & will definitely use again & I would highly recommend
Exceptional as usual !!!!
Always on time..Staff always friendly and helpful.Exceptional valve for money
Fantastic service
Reliable and friendly.
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