Our flight was delayed, and the driver was still there to greet us at the arrivals and was courteous and polite. He drove us safely back to the hotel, and when we found the front door locked he waited until we had gained access before leaving.
Polite, courteous service, something that we rarely find these days...
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Anonymous User
27 December 2022
On time and courteous driver. Will use again
Prompt and tracks via phone calls
Nothing
Anonymous User
29 June 2022
Both taxi arrived on time. Easy to arrange and book on line. Friendly drivers. Good service with no problems. I would recommend and use the company again. Thank you very much.
Anonymous User
07 June 2022
Prompt arrival and swift transfers to and from the airport.
Booking confirmed promptly.
Driver arrived early for outbound journey and waited until we were ready to leave.
Driver called to let us know he was at the airport on our return journey and wasn't phased by the delayed flight resulting in a pick up in the early hours of the day after the original booking.
Transfers in both directions were very swift and comfortable, with the driver helping load and unload our cases at both ends.
Was very happy with the price charged and we will definitely use again.
Anonymous User
31 December 2021
Exceptionally prompt and reliable professional service
From the moment we booked online, the customer service was brilliant. Our flights were changed but this was no problem for the taxi service, who amended our booking with no issue. Our taxi to the airport arrived slightly earlier than expected which was fantastic, as we were worried that we would not arrive on time. Similarly our flights on the way back were delayed by a few hours however the taxi driver was still there ready to pick us up. He rang to check we were ok and reassure us that he would be there waiting. Both times the drivers even helped with luggage which with young children was a real blessing. Both times the Taxes were really clean and the driver's were professional and engaging. Thank you for such an exceptional service. We will not hesitate to recommend and this company and will definitely them again in the future.
Everything was fantastic.
Anonymous User
31 December 2021
Exceptionally professional and prompt reliable service!
From the moment we booked online, the customer service was brilliant. Our flights were changed but this was no problem for ManchesterAirportTaxi.com who altered the booking with no delay or issues. Our taxi journey to the airport was slightly early than expected, which was fantastic as we were worried about the taxi not reaching on time. Similarly on the way back, our flight was delayed for a few hours, but the taxi driver was there waiting. He rang to check we were OK and reassured us he would be waiting outside. Both times the drivers even helped with the luggage, which with young children was a greatful blessing. The drivers were professional and engaging, which helped us feel at ease and fully supported. Thanks for such an exceptional service. We will not hesitate to recommend you and use this service again in the future.
Patient driver waited for them at arrivals. Great service throughout and easy to book
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Anonymous User
20 February 2021
Excellent service
Driver was waiting for me even though I had arrived earlier than expected. Driver was so professional and friendly. Appreciated the supple of water and hand sanitizer too. Super service will be booking again.
Anonymous User
25 September 2020
Everything was good and the booking was not complicated . I can recommend these company.
The driver was very friendly and very helpful . He helped us to cross the road to the hotel with all our luggage. Thanks a lot for it again. We would booked theses company sure again, when we need a pick up etc .
I prefer the pick up in the terminal and not outside because the problem was when you do not know the airport and you have two exits ways to find the driver. It was a little bit confused.
Anonymous User
18 September 2020
Out fine but meet & greet poor
out good size vehicle, early to pick up and driver sociable
meet & greet failed to track flight number so had to wait 40 mins for cab to arrive. Rang Customer service 5 times to say we had arrived and were waiting but phone never answered.
Anonymous User
16 September 2020
I would ask the driver to track my flight next time and be waiting
The driver was nice (although drove round corners like a lunatic) in helping me find a tricky address. It was an ok experience.
The driver did not track the flight and was not there with the sign waiting for me that I had paid extra for. He then complained that Terminal 3 was a pain and a long walk to get to the car park? Was ok in the end , but not as professional as I had hoped for.
I booked the airport shuttle service before and was always very happy with everything.
This time I had to cancel/ postpone my booking because I waited on a passport to arrive. I called and sent three emails but didn’t get any reply. The email arrived apparently, because no one came to pick us up at 4:45am. I checked
That’s not how I want to be treated as a customer.
Slightly disappointed now.
Anonymous User
11 July 2020
Friendly and efficient service
Everything worked well and I will be happy to use this company again.
Nothing
Anonymous User
02 July 2020
Very comfortable and the driver was very kind and caring.
Average scores:
520 reviews
Write a review520 reviews sorted by:
Our flight was delayed, and the driver was still there to greet us at the arrivals and was courteous and polite. He drove us safely back to the hotel, and when we found the front door locked he waited until we had gained access before leaving.
Polite, courteous service, something that we rarely find these days...
On time and courteous driver. Will use again
Prompt and tracks via phone calls
Nothing
Both taxi arrived on time. Easy to arrange and book on line. Friendly drivers. Good service with no problems. I would recommend and use the company again. Thank you very much.
Prompt arrival and swift transfers to and from the airport.
Booking confirmed promptly. Driver arrived early for outbound journey and waited until we were ready to leave. Driver called to let us know he was at the airport on our return journey and wasn't phased by the delayed flight resulting in a pick up in the early hours of the day after the original booking. Transfers in both directions were very swift and comfortable, with the driver helping load and unload our cases at both ends. Was very happy with the price charged and we will definitely use again.
Exceptionally prompt and reliable professional service
From the moment we booked online, the customer service was brilliant. Our flights were changed but this was no problem for the taxi service, who amended our booking with no issue. Our taxi to the airport arrived slightly earlier than expected which was fantastic, as we were worried that we would not arrive on time. Similarly our flights on the way back were delayed by a few hours however the taxi driver was still there ready to pick us up. He rang to check we were ok and reassure us that he would be there waiting. Both times the drivers even helped with luggage which with young children was a real blessing. Both times the Taxes were really clean and the driver's were professional and engaging. Thank you for such an exceptional service. We will not hesitate to recommend and this company and will definitely them again in the future.
Everything was fantastic.
Exceptionally professional and prompt reliable service!
From the moment we booked online, the customer service was brilliant. Our flights were changed but this was no problem for ManchesterAirportTaxi.com who altered the booking with no delay or issues. Our taxi journey to the airport was slightly early than expected, which was fantastic as we were worried about the taxi not reaching on time. Similarly on the way back, our flight was delayed for a few hours, but the taxi driver was there waiting. He rang to check we were OK and reassured us he would be waiting outside. Both times the drivers even helped with the luggage, which with young children was a greatful blessing. The drivers were professional and engaging, which helped us feel at ease and fully supported. Thanks for such an exceptional service. We will not hesitate to recommend you and use this service again in the future.
Everything was brilliant from start to finish.
Used to pick up family
Patient driver waited for them at arrivals. Great service throughout and easy to book
Excellent service
Driver was waiting for me even though I had arrived earlier than expected. Driver was so professional and friendly. Appreciated the supple of water and hand sanitizer too. Super service will be booking again.
Everything was good and the booking was not complicated . I can recommend these company.
The driver was very friendly and very helpful . He helped us to cross the road to the hotel with all our luggage. Thanks a lot for it again. We would booked theses company sure again, when we need a pick up etc .
I prefer the pick up in the terminal and not outside because the problem was when you do not know the airport and you have two exits ways to find the driver. It was a little bit confused.
Out fine but meet & greet poor
out good size vehicle, early to pick up and driver sociable
meet & greet failed to track flight number so had to wait 40 mins for cab to arrive. Rang Customer service 5 times to say we had arrived and were waiting but phone never answered.
I would ask the driver to track my flight next time and be waiting
The driver was nice (although drove round corners like a lunatic) in helping me find a tricky address. It was an ok experience.
The driver did not track the flight and was not there with the sign waiting for me that I had paid extra for. He then complained that Terminal 3 was a pain and a long walk to get to the car park? Was ok in the end , but not as professional as I had hoped for.
Driver late, he didn’t know where going
Nothing
He was late, we paid for collection at arrivals , he got lost to destination , dropped person off late at night in wrong place.
Prompt, efficient service
Polite, friendly driver. Quality car
Great service
Ok driver not helpful
Comfotable car
Driver indifferent
Good and comfy
Convenient
Driver used phone while driving
No communication at all
I booked the airport shuttle service before and was always very happy with everything.
This time I had to cancel/ postpone my booking because I waited on a passport to arrive. I called and sent three emails but didn’t get any reply. The email arrived apparently, because no one came to pick us up at 4:45am. I checked That’s not how I want to be treated as a customer. Slightly disappointed now.
Friendly and efficient service
Everything worked well and I will be happy to use this company again.
Nothing
Very comfortable and the driver was very kind and caring.
The vehicle was excellent and comfortable.
None
Very polite driver
Great car and safe ride
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