Poor! Showed up 30 minutes late - not good when trying to get to Logan airport
I didn't budget 30 minutes to wait for a taxi cab. I pre-paid and was very unhappy with the situation. I requested the company call me which still hasn't happened. I would not recommend them if you've got a flight to catch. I know I"ll never use them again.
Paid upfront for round trip, and driver never showed up for return trip and phone calls went unanswered.
the size of vehicle and confirmation email the day prior.
Completly unprofessional to not call your customer if driver can't make it to pick up. Also, unacceptable for phone calls to go unanswered. I was stranded at the airport in 15 degree weather for an hour an half with an infant at night waiting for a car that never showed, nor called. I refund in needed for services paid for and not rendered.
Average scores:
36 reviews
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Return trip was taxi was a NO SHOW at 2am in the cold with 3 handicap people
Nothing
Taxi did not provide any advance notification of car failure and provided no backup at 2am
The car arrived even earlier than scheduled, and the ride was very smooth
On time arrival and smooth ride
The car was crammed with stuffs and not very clean
Both drivers were on time and polite.
On time.
Nothing.
right on time and got to Logan in plenty of time for our flight
Horrible. Almost missed our flight cause driver was wicked late.
Nothing
Everything. Will never use this service again. We emailed company after and they didn’t even respond to us.
Unreliable - taxi failed to turn up
Nothing
Unreliable - taxi failed to turn up
sharp at pick up; nice drive to the airport
the driver was very kind
the vehicle was old and in quite bad conditions
Excellent
On time
Nothing
Driver was right on time and just wish it didn’t cost so much to get to airport.
Ontime and didn’t have to impose on family to drive at such an early hour.
Of course the cost
Helpful
Driver was on-time and knew exactly where he was going!
The van smelled of ciggarette smoke.
Right on time, dependable as always.
was a very reliable experience with driver arriving a little early and he got us to the destination
the driver was excellent, very pleasant and professional and felt comfort that he was reliable and would get us to the airport in time
the price was a little high and the door didn't shut properly
They never showed up
Nothing
They never showed up
Poor! Showed up 30 minutes late - not good when trying to get to Logan airport
I didn't budget 30 minutes to wait for a taxi cab. I pre-paid and was very unhappy with the situation. I requested the company call me which still hasn't happened. I would not recommend them if you've got a flight to catch. I know I"ll never use them again.
Great! Turned up on-time with mini-van big enough for family (5) and lots of luggage.
On time. Helped with luggage. Good mini van. Helpful. £70 with tip seems expensive but not when compared to other “Logan taxis”.
Paid upfront for round trip, and driver never showed up for return trip and phone calls went unanswered.
the size of vehicle and confirmation email the day prior.
Completly unprofessional to not call your customer if driver can't make it to pick up. Also, unacceptable for phone calls to go unanswered. I was stranded at the airport in 15 degree weather for an hour an half with an infant at night waiting for a car that never showed, nor called. I refund in needed for services paid for and not rendered.
No one picked me up:-(
On time and comfortable
excellent
he came on time and very kind.
Everything I asked for, I got
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