Being picked up from our hotel, the Crown. The comfort, cleanliness and professionalism of the bus and the professionalism of the driver in handling not only the coach but also the numerous disgruntled passengers at Federation square who demonstrated their degree of self importance and disgruntled attitudes in not securing a seat that they had pre-booked, raising their voices at the driver. He handled it with skill and refrain.
The return trip from Chadstone people tended to loiter around the bus stop, then proceed to line up according to their self importance and not tune in to looking and acknowledging who was waiting before them. Perhaps a ticketed arrival number system might support those who lack skills in order & common sense and help prevent some people acting like cattle.
We booked a space on the shuttle and didn't get a seat. A lot of other people also booked and did not get a seat. We were told to wait for the next shuttle and didn't bother. It looked like there were already people on the bus when it arrived as only about 10 of us waiting at 10:30 got on.
Average scores:
483 reviews
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Reliable
Punctuality n safety
Nothing at the moment
The shuttle service was excellent, convenient and departure was on time
hassle free to travel to Chadstone. Drivers were courteous and friendly.
Nothing was to complain.
Amazing professional and efficient service, can't believe it's free!
Ease of service, helpfulness and friendliness od drivers
I liked it all and will highly recommend to my friends and coworkers.
Great
All good; no mishaps. Timely, efficient, friendly.
N/A
Very large centre, a pleasant day out
Everything - plenty of sales everywhere.
Nothing
Only way to do it for interstate travellers
Everything, the bus, the convenience the time.
That you can't find a detailed map online easily of where the bus picks you up from in chadstone mall.
Comfortable and easy to book.
Being picked up from our hotel, the Crown. The comfort, cleanliness and professionalism of the bus and the professionalism of the driver in handling not only the coach but also the numerous disgruntled passengers at Federation square who demonstrated their degree of self importance and disgruntled attitudes in not securing a seat that they had pre-booked, raising their voices at the driver. He handled it with skill and refrain.
The return trip from Chadstone people tended to loiter around the bus stop, then proceed to line up according to their self importance and not tune in to looking and acknowledging who was waiting before them. Perhaps a ticketed arrival number system might support those who lack skills in order & common sense and help prevent some people acting like cattle.
Terrible.
Nothing
We booked a space on the shuttle and didn't get a seat. A lot of other people also booked and did not get a seat. We were told to wait for the next shuttle and didn't bother. It looked like there were already people on the bus when it arrived as only about 10 of us waiting at 10:30 got on.
Good service
Good service
Flawless and Perfect
No delay and friendly drivers
Nothing!
Good
The respect of the booking
Nothing
Hassle free and pleasant
Friendly staff and very clean bus
Nothing
Excellent service
Free
Loud announcement video.
Very convenient and enjoyable. Would recommend.
Very nice driver, made the whole experience very enjoyable.
Nothing negative from my experience.
Excellent
Comfort n
Pleasant but could be better
The fact it was free
Wasn't clear on the website that you had to book a seat. Many people didn't manage to get on the bus
Fantastic day at Chadstone!!
Free shuttle to & from shopping centre. Comfortable coach.
Good
The bus
Nothing
Our coach driver, Roger was excellent.
Roger was an excellent driver and advised us if pre-booking our trip back to the city so that we ensured we were given priority.
Nothing
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