I've used MBC Limo several times in the last month and they have been very reliable.
Ben is very responsive and flexible. When a flight connection was missed and the pick up time changed to 5:30 AM the next morning, Ben handled it without issue.
I had to cancel a first reservation paid online by credit card. The reimbursement has not yet been made and is taking longer than is the case for most other online transactions.
The Driver! He was caring, friendly, knowledgeable, and great conversationalist!
Traffic congestion was stop and go. Got to airport with less than hour before departure time due to traffic congestion being stop and go for entire route! Of course that was not the driver's nor the company's fault.
The driver was very good, pleasant and considerate
The car was clean and comfortable, and the driver excellent
I suggest the addition of a text message to be sent by the driver when the plane lands to inform customer about the timing and/or readiness of the pick up
Average scores:
131 reviews
Write a review131 reviews sorted by:
Ben was extremely personable, polite and professional and represents your company extremely well!
The excellent service
There was nothing to not like about my experience
excellent
professionalism and timeliness. Ben is outstanding!
Great
Car, door to door service
Excellent and efficient service
I've used MBC Limo several times in the last month and they have been very reliable.
Ben is very responsive and flexible. When a flight connection was missed and the pick up time changed to 5:30 AM the next morning, Ben handled it without issue.
It was a good experience
Nice cars, water available
Drive on my return trip was late.
Very good
The driver
I had to cancel a first reservation paid online by credit card. The reimbursement has not yet been made and is taking longer than is the case for most other online transactions.
Terrible, never showed up
Nothing
Newer showed up as promised
Easy
Very helpful driver
Great service
Always on time and accommodating.
Nothing
great service, driver was right on time and provided just what we needed
car was comfortable and clean, driver was super
not a thing--will use MBC every time.
Efficient and courtious
They took notice and corrected an issue I had pointed our before. Excellent customer service and focus on details!
best customer service
how they waited at the airport for us and helped with all the bags
WOW!!! Awesome service, timely and professional - very clean car
everything was amazing
excellent service
Professionalism and right on time
Driver didn't know the route, and the vehicle had mechanical problems which caused unecessary stress for the trip
Driver on time for both pickup at home and airport
Drivers courteousness and promptness
nothing
It was awesome.
On time - great attitude - customer focused!
It was a wonderful experience
The Driver! He was caring, friendly, knowledgeable, and great conversationalist!
Traffic congestion was stop and go. Got to airport with less than hour before departure time due to traffic congestion being stop and go for entire route! Of course that was not the driver's nor the company's fault.
The driver was very good, pleasant and considerate
The car was clean and comfortable, and the driver excellent
I suggest the addition of a text message to be sent by the driver when the plane lands to inform customer about the timing and/or readiness of the pick up
Have you used MBC LIMO? Share your experience!