Easy booking process. Quick confirmation. Great communication throughout. Driver waiting for us when we came through arrivals. Living abroad, the online booking system is ideal, and worked perfectly.
I had to pay the regular price of 55 pounds even though I when I reserved the taxi I made sure to enter the student discount code.
Is this helpful?0
Company representative reply
Hi Rachel,
The online booker can only give prices for 1 pickup and drop off currently. Its the first term and condition that you had to accept to place the booking.
As your booking had 2 drop off places that's why there was an additional £5 charge. I hope both the explaination by email and telephone at the time of your booking made this clear and left you with a choice to proceed or not. If this didn't happen I'm sorry for that. Normally from the University to EDI with one drop off it would be £60, though you had a student discount of £5 from that rate.
I hope otherwise your transfer was pleasant and that we see you again.
Average scores:
83 reviews
Write a review83 reviews sorted by:
Seamless service from start to finish
Easy booking system, timely updates and regular contact with driver regarding pick up
VERY GOOD AND PROFESSIONAL
Excellent, will use again
easy to book, lots of texts to keep me updated, showed up on time and got me to the airport on time
nothing
Quick, easy and no delays.
Easy booking process. Quick confirmation. Great communication throughout. Driver waiting for us when we came through arrivals. Living abroad, the online booking system is ideal, and worked perfectly.
Nothing.
Reliable
Punctuality
Booking website
Excellent
On time, clean and courteous
Nothing
fine
Came right on time, delivered us promptly to the airport
The email confirmation was a bit confusing.
Very friendly driver and the trip was nice and quick
Driver was waiting For us on arrival
Nothing
Driver was waiting for my arrival and was cheerful and friendly
Gave some great recommendations where go eat and drink
Nothing
Excellent service, prompt and reasonably priced.
Promptness
Nothing
Pleasant
The driver was friendly and on time.
I had to pay the regular price of 55 pounds even though I when I reserved the taxi I made sure to enter the student discount code.
Company representative reply
Hi Rachel,
The online booker can only give prices for 1 pickup and drop off currently. Its the first term and condition that you had to accept to place the booking.
As your booking had 2 drop off places that's why there was an additional £5 charge. I hope both the explaination by email and telephone at the time of your booking made this clear and left you with a choice to proceed or not. If this didn't happen I'm sorry for that. Normally from the University to EDI with one drop off it would be £60, though you had a student discount of £5 from that rate.
I hope otherwise your transfer was pleasant and that we see you again.
Craig
No parking worries at airport for me !
Friendly driver [Ian} to and from Glasgow. Also 'Meet & Greet' service excellent
EXCellent
Comfortable and enjoyable
The Driver being chatty and helpful
Nothing
Excellent
Promptness, friendliness
Lots of room and relaxing after a plane journey
Plenty of room and a very nice driver
Nothing
The service was flawless
Our driver was great
Excellent
We were picked ion on time and the driver was waiting for us at the exact time he was asked for
Great!
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