Too much anxiety for $42 ... I should have taken Uber.
I got to the airport on time.
Driver was 25 minutes late for pickup. Car dashboard indicated service was needed. Dispatcher was not truthful about pickup time; I had to call several times.
Disgusting car, terrifying ride, glad I made it to the airport alive.
Absolutely nothing
Everything. I don't think the driver was actually awake for 90% of the ride. I get that it was 4am, but this is your job. He had either no clue where he was going, wasn't paying attention, or kept falling asleep in between turns. For the entire ride that included multiple lanes we were in 2 lanes. Swerving, stoping out of no where, the list goes on.
To make this experience even worse the car smelled like a porter potty. It was so bad that the driver had his window fully open. Mind you, this is Boston and it was 40 degrees out.
The driver was kind but he drove like mad which I thought was very irresponsible. The roads were also slippery from the rain.
The car stank of urine. Evidently your driver has been pissing in it or allowing others to do so. And the booth of the car was full of his stuff which meant that my suitcase had to be squashed in and was placed on top his stuff in a risky and awkward position.
Driver was very friendly and got me to the airport quickly.
The driver was 15 min. late and was waiting in front of the wrong house. Also, he drifted from his lane while driving and it was a little nerve-wracking.
this is my go-to car service--and i have been super lucky getting the same, great driver each time
i like being able to book and pay online, i like having driver #25 (wish i knew his name! so i could ask for him by name instead of number). he is always on time, considerate, professional, and kind.
this is the third time i've used this service and the second time with one particular driver--he is prompt, courteous, professional
i like being able to book online, and i really like that there is a discount for that service; i like the drivers we have had--friendly but not over-chatty.
The taxi came late and the driver got lost, did not know how to get to airport
You would think that a taxi company that advertises rides to the airport would hire drivers who know how to get there. The driver was using a GPS when when it lost the signal we got lost in downtown Boston
The car was very nice The driver was very nice was on time picking us up at the house and driving us to the airport made a 6 PM reservation to pick us up at airport and drive us back home same driver was an hour and 18 minutes late for a pick up at the airport
When I didn't like about it was that I had a reservation for 6 PM pick up in my driver did not show up until 7:18 PM after being called numerous amount of times and being told 10 more minutes will never use this company again
Average scores:
167 reviews
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Too much anxiety for $42 ... I should have taken Uber.
I got to the airport on time.
Driver was 25 minutes late for pickup. Car dashboard indicated service was needed. Dispatcher was not truthful about pickup time; I had to call several times.
Disgusting car, terrifying ride, glad I made it to the airport alive.
Absolutely nothing
Everything. I don't think the driver was actually awake for 90% of the ride. I get that it was 4am, but this is your job. He had either no clue where he was going, wasn't paying attention, or kept falling asleep in between turns. For the entire ride that included multiple lanes we were in 2 lanes. Swerving, stoping out of no where, the list goes on. To make this experience even worse the car smelled like a porter potty. It was so bad that the driver had his window fully open. Mind you, this is Boston and it was 40 degrees out.
great ride and would use again, especially early in the morning.
on time; courteous.
Driver extremely slow with a car that needed maintenance
On time
Car smelled and was to small to handle luggage.
Very good...on time and friendly
Driver was wonderful
I will not use your company again.
The driver was kind but he drove like mad which I thought was very irresponsible. The roads were also slippery from the rain.
The car stank of urine. Evidently your driver has been pissing in it or allowing others to do so. And the booth of the car was full of his stuff which meant that my suitcase had to be squashed in and was placed on top his stuff in a risky and awkward position.
He was on time, pleasant and safe.
The driver was delightful. He was helpful and drove well.
I was a bit warm in the car, but it was very cold outside. He was pleasant and let me roll down the window.
Very prompt. Attentive driver.
Horrible, I ordered a black SUV and a van came then charged me 75 bucks . Never again using this service
Nothing
Not the car I chose
Very good
He was right on time and very helpful
professional and fast
on time, professional
Worked out very well, Driver was on time...
Driver was late!
Driver was very friendly and got me to the airport quickly.
The driver was 15 min. late and was waiting in front of the wrong house. Also, he drifted from his lane while driving and it was a little nerve-wracking.
this is my go-to car service--and i have been super lucky getting the same, great driver each time
i like being able to book and pay online, i like having driver #25 (wish i knew his name! so i could ask for him by name instead of number). he is always on time, considerate, professional, and kind.
decent
Horrible
Not much
He was late, his machine didn't work with my card and he wasn't sure of the price
driver was about 18 minutes late
company was responsive when i called about lateness, and kept me reasonably well informed. driver was apologetic and helpful
driver was quite late
this is the third time i've used this service and the second time with one particular driver--he is prompt, courteous, professional
i like being able to book online, and i really like that there is a discount for that service; i like the drivers we have had--friendly but not over-chatty.
The taxi came late and the driver got lost, did not know how to get to airport
You would think that a taxi company that advertises rides to the airport would hire drivers who know how to get there. The driver was using a GPS when when it lost the signal we got lost in downtown Boston
Hour an a half late for pick up
The car was very nice The driver was very nice was on time picking us up at the house and driving us to the airport made a 6 PM reservation to pick us up at airport and drive us back home same driver was an hour and 18 minutes late for a pick up at the airport
When I didn't like about it was that I had a reservation for 6 PM pick up in my driver did not show up until 7:18 PM after being called numerous amount of times and being told 10 more minutes will never use this company again
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