Booked well ahead of time and was picked up on time.
Couldn't even get through via phone, android app requires access to all data on your phone to install (absolutely not!) So luckily was able to book on website.
We waited 15 minutes after our scheduled pickup time. Then we called again to find out where our cab was. The person on the phone told us they were sorry for the inconvenience, but could give us no ETA. We asked if they could tell us if a cab was on its way at least and we were put back on on hold without any response and eventually just hung up on
I booked on line and it was a no show, I had to ring and as I had checked out of accommodation and no mobile, I had to beg my way back in to the condo with the cleaner to book again
Very easy booking online. Fast automated response.
Reminder email had the wrong time relative to initial confirmation so we had to call to check.
When we found our flight was delayed, we tried to call to put back the reservation but couldnt get through on the number provided.
Third row of seats in the car were uncomfortable.
My taxi never showed up. I booked it for 5pm. I called at 5pm and the agent said it was still in the system and would take 30 minutes for it to arrive. was still
Nothing. Awfully bad - I almost missed my shuttle.
Average scores:
312 reviews
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Arrived on time and great driver
Easy to book
Very nice guy. My son left his hat in the car. Once our hotel called him,he got back immediately!
Great experience and best deal for a private transportation from Vancouver to and from Whistler
They didn’t show yp
Shithouse
Absaloutely nothing
Well the taxi never even showed up after an 8 minute time slot was given online. We waited for over 45 minutes with no sign of a taxi.
Efficient trip and friendly and helpful driver
Met on time, safe driver
Vehicle was a little cramped for 4 adults and plenty of luggage
Friendly taxi driver, good experience
Customs delayed getting outside but he waited patiently for us.
For us, a family of four, it makes sense to get a private taxi rather than take the coach as the cost works out the same.
Punctual, friendly driver.
Showed up on time
Booked well ahead of time and was picked up on time.
Couldn't even get through via phone, android app requires access to all data on your phone to install (absolutely not!) So luckily was able to book on website.
Never showed up
My walk home in the snow
A feeling of abandonment
They never showed- phoned no one picked up. Take me off all further list and email.
Did not show up
I liked that they sent me a confirmation via mail
And then they didn’t show up, nor advise, nor send another email.. nothing. Just disappeared
The taxi never came
NA
We waited 15 minutes after our scheduled pickup time. Then we called again to find out where our cab was. The person on the phone told us they were sorry for the inconvenience, but could give us no ETA. We asked if they could tell us if a cab was on its way at least and we were put back on on hold without any response and eventually just hung up on
Non existent due to driver not arriving
Nothing
Everything
They never showed. We had a bus to catch, so a kind staff member at the hotel gave us a ride.
After booking ahead and confirming by phone, they didn't come. Nor did they call or text me.
Nice driver but don’t book on line
Friendly safe driver
I booked on line and it was a no show, I had to ring and as I had checked out of accommodation and no mobile, I had to beg my way back in to the condo with the cleaner to book again
Okay
Very easy booking online. Fast automated response.
Reminder email had the wrong time relative to initial confirmation so we had to call to check. When we found our flight was delayed, we tried to call to put back the reservation but couldnt get through on the number provided. Third row of seats in the car were uncomfortable.
My taxi never showed up. I booked it for 5pm. I called at 5pm and the agent said it was still in the system and would take 30 minutes for it to arrive. was still
Nothing. Awfully bad - I almost missed my shuttle.
Awful service. Never showed up.
reliable and efficient
Prompt response to online enquiries, on time, smooth drive, knowledgable, pleasant, and reassuring confirmation emails prior to pick up
Some music for the journey could've been nice! I guess we should've asked
Too long waitingtime
When the car came
Waiting
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