Whistler Taxi

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Last Updated:
23 Jan 2016
Hits: 1241
72.08%
Ranked #1 of 1 companies in Whistler

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Description:

162 reviews

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Average scores

Drivers rating:
 
(7.78/10)
Cars rating:
 
(6.83/10)
Value for money:
 
(7.02/10)

162 reviews sorted by:

1 review
4.85
miles travelled

Great connection with my driver

18 November 2017

The whistler taxi phone number was out of service - tried 3 times. The website to book the taxi took 8 tried before it worked.

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1 review
3.39
miles travelled

Waited for 30 mins and the taxi didnt come

17 November 2017
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1 review
5.64
miles travelled

Another great Whistler taxi trip.

14 November 2017

Please fix the app so as to be able to input a street location. Currently the app triples the street number making it an 'invalid street address'. This app was fantastic beforehand and has become now unusable.

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1 review
5.58
miles travelled

Disappointing

12 November 2017

Automated booking system on website, long waiting time. Waited 35 minutes for my cab in function junction.

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1 review
1.13
miles travelled

It was awful and I did not expect that you will treat customers like that! I will never use the service of this company again.

01 November 2017

I had ordered a taxi a day earlier via your online form. I received 2 confirmation letters on my e-mail that there will be a taxi waiting for 2 passengers at 10:45 am. It said in the confirmation letter that it is going to be a van because we had 4 suitcases and a ski bag. Then the next day, there was of course no taxi waiting for us. We were supposed to meet our new landlord at 11am in Brio. Around 10:55 I called the land line and to my surprise the person on the other end put me on 3 minute hold. I did not have time for this so I called yet once again and the dispatcher told me that the new car will be in around 2 minutes. And yes indeed the second car arrived but it was Toyota Corolla in which there was just no way that we could have fit all our suitcases and me and my gf. The taxi driver called one of his colleagues and said that I can either wait for another van which will be in 10 minutes or maybe I will be better off to order resort cab (basically any other company than whistler tax). I was very frustrated by that time and said I will wait because it was already 11:10am. The taxi eventually arrived and I was in Brio at 11:30. We left our bags there and had to go to Creekside because our landlord left because she had other business to attend as well. So the trip from the Village to Brio took us 45 minutes and then we had to spend more money to get somewhere else because Whistler taxi couldn't get us on time. Nobody even said sorry or anything. Never again!

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1 review
7.06
miles travelled

all good.

25 September 2017
Is this helpful? Yes 0
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1 review
11.71
miles travelled

DID NOT SHOW.

18 September 2017

Online booking confirmed the route and then was contacted 10 minutes before scheduled pick up and was told that they did not service the area.

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1 review
2.29
miles travelled

Taxi arrived exactly on time, and the driver was friendly and professional

16 September 2017
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1 review
1.07
miles travelled

It was okay.

28 August 2017

I ordered the cab online, but then when phoned to check and see where the cab was.. I was told that I should have called or used the app to make the reservation because they don't always check the online orders. Maybe you should take off the option of ordering the cab online then, if you don't check it? Or since your e-mail said that my order was confirmed (which it clearly wasn't) you should change the auto response email. We were heading to a wedding, and needed to be at the Aava hotel at a certain time to catch the shuttle bus. Thankfully we made it, but it could have been a big let-down if I didn't phone to see where the cab was (and they had no one scheduled to come and get us).

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1 review
83.91
miles travelled

Got to and from Vancouver Airport to Whistler with no problems.

25 August 2017
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1 review
1.58
miles travelled

The car as on time. That is where the good ends

23 August 2017

Driver watched me carry all of my luggage to the car, open the back hath, then stood by and watched me lift it all into the trunk. He did manage to close the trunk for me! In my ten minute drive or less, he asked nothing from me like how are you or how was your day? He did however tell me of how hard it was to find a full time girlfriend in Whistler because they all leave... but it was easy for him to have one night stands and that was ok with him! Seriously!!, what a dork! The car was a mess and smelled like stinky man smells. I tipped him but should not have. I asked for a receipt, he gave me a blank receipt paper and told me he didn't have a pen so to fill out whatever I wanted. Not a real gem of an employee!!!x42tm

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2 reviews
5.93
miles travelled

In the dark

18 August 2017

Waited 25 minutes

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2 reviews
5.93
miles travelled

Good

18 August 2017
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1 review
5.39
miles travelled

LATE

17 August 2017

The cab being 20 minutes late

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1 review
5.65
miles travelled

Quick, friendly and efficient.

06 August 2017
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1 review
2.39
miles travelled

Waited over an hour for a taxi and it never showed up so was extremely late for work.

06 August 2017

As above

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1 review
2.66
miles travelled

Excellent

01 August 2017

Nothing! Everything was great. Loved being able to order online for next day.

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1 review
2.56
miles travelled

Taxi did not arrive had to end up driving very disappointing

01 August 2017
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1 review
84.98
miles travelled

Excellent!

25 July 2017

Nothing

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1 review
86.07
miles travelled

Taxi did not show!!!! When I phoned the gentleman told me that there was no paperwork for my order despite my email confirmation. We were waiting on a taxi that had been confirmed the night before die a Vancouver journey.....it didn't arrive!!

18 July 2017

Not being able to depend on a taxi especially when it's Vancouver/airport bound and needs to be guaranteed....

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Results 1 - 20 of 162

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